Glastonbury Festival Ticket Booking Struck by Website Crashes

Hopeful music fans looking to attend the legendary Glastonbury experienced multiple website crashes while trying to bag their festival pass. When the second festival pass release kicked off at 9 AM on Sunday, users were met with a “technical problem” that made the booking process a crash-filled experience. 

General admission tickets for Glastonbury sold out by 10 AM – which is double the time it takes for the festival.

Event organizers described the ticket release in a tweet as “a morning when demand far exceeded supply,” adding that “there will be a release of any canceled or returned tickets” in spring. 

People who tried to secure their Glastonbury festival tickets took to social media to vent about the booking website not loading for a long period, some saying they were booted off the platform at different points – including the final payment. 

See Tickets, the company responsible for Glastonbury’s ticket sale, asked people to “bear with us” while they were “working on a technical problem.” 

One Twitter user joked about the festival’s ticketing process, saying “it would be easier to start a band and play at Glastonbury than get tickets.” Others called the experience “brutal”, saying that it is an “absolute cruelty to get kicked off” during payment. 

Coach tickets, which include transport to Somerset’s Worthy Farm venue, sold out in 22 minutes last Thursday.

Many Glastonbury fans who attempted to get festival packages affirmed that the website didn’t even load for them. 

The mammoth festival received backlash last month when organizers announced that Glastonbury ticket prices will see a 19% hike.

At that time, event co-organiser Emily Eavis wrote on Twitter that the festival was faced with “enormous rises in running costs” and “still recovering from the huge financial impact” caused by COVID-19.